Warehouse Team Manager


Job Details


Knowsley DC

Contract Type


Working Pattern

Full Time


Depending on experience

Closing Date

02/02/2022 12:00

About the Role

We’re looking for a Warehouse Team Manager to join our Distribution Centre here in Knowsley. As Warehouse Team Manager, reporting into the Shift Manager, you will own and be responsible for the performance of your Operative direct reports and for the internal and external service, safety and cost KPI’s of your department.

You will ensure the effective day to day running of your department providing your team with clear leadership, communication, guidance and support to ensure the right process and procedures are followed and performance metrics are achieved.

  • Develop and maintain a high performing team, through actively coaching, developing and supporting your team operatives, addressing any skills gaps.
  • Deliver a culture where your team enjoy coming to work and can prioritise internal and external customers, and recognise and celebrate success within your department
  • Ensure your team  are following standard operating procedures
  • Complete regular, effective and constructive individual performance meetings, as well as managing difficult situations and challenging conversations with team operatives.
  • Understand and interpret site and company information and communicate to team effectivey.
  • Deliver a learning culture throughout the site.
  • Lead by example for Health Safety creating a positive behavioural safety environment
  • Ensure all company procedures and standards are consistently and fairly applied
  • Manage ER issues in a timely manner, liaising with your Shift Manager and HRSS contact to ensure effective and consistent outcomes
  • Create strong working relationships with stakeholders, such as other departments in the DC, Transport and HRSS
  • Deliver the daily/weekly cost per unit contributions on your department

About You

  • Demonstrate managing in the delivery of significant change projects in a manufacturing , fashion, FMCG and/or home ware Ecommerce and Retail distribution centre
  • Proven track record of managing and implementing automated solutions to optimise productivity and flow
  • Ability to demonstrate an excellent customer and colleague focus
  • Strong leadership and organisational skills
  • Excellent communication skills, both written and verbal
  • Highly organised, experienced in working under pressure and multi-tasking
  • Strong negotiating and influencing skills
  • Driven and self-motivated 

Shifts Available

  • Days: 4 on 4 off, 6am - 6pm
  • Nights: 4 on 4 off, 6pm - 6am

About Matalan

Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is proud to serve its customers excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 15,000 employees, working here is exciting, challenging, and above all fun! As part of the Matalan family you can expect some great benefits and the opportunity to be part of our exciting vision - to become the UK’s most trusted value retailer. This is Retail Made Real.

Matalan are committed to being an equal opportunities employer and encourage applications from all communities. 

We encourage you to inform us of any reasonable adjustments you might need to enable you to perform at your best througout the application and interview. 

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. 



Your place in our world

Shift Manager
Warehouse Team Manager