Brand Partner


Job Details


Liverpool Head Office

Contract Type


Working Pattern

Full Time


Competitive Salary plus Benefits

Closing Date

30/09/2021 22:45

About the Role

Due to our continued growth, we’re looking for a Brand Partner to join our Home Trading team to support the onboarding of new suppliers to our dropship model, working with external partners and internal business teams to deliver planned growth in our eCom product range.

Your responsibilities will include:

  • Liaise with key internal and external customers, building great stakeholder relationships and working with business areas to manage the critical path, ensuring that the supplier onboarding process is completed on time to plan.
  • Running onboarding team meetings, presenting key information and offering suggestions to manage risk and opportunities.
  • Co-ordinating the end to end onboarding process across internal and external teams 
  • Scheduling and hosting onboarding meetings with suppliers
  • Requesting IT set-up tasks and monitoring their completion through to delivery
  • Logging of requests for non-standard requests
  • Briefing Comms and Retail teams to assist with knowledge transfer across the business
  • Scheduling and hosting regular review meeting with suppliers post go-live
  • Liaison with Finance and DC teams to ensure Re-conciliation process is being followed in reverse supply chain
  • Liaison with Legal, QA and sourcing teams to ensure all terms and conditions appropriate documentation is submitted
  • Bring together working parties to trouble shoot any internal Risks and challenges
  • Liaison with Customer service and tackling any consistent issues raised by customers

About You

  • Educated to degree level with a business related degree
  • High, consistent attention to detail, always striving to deliver good quality work to key deadlines
  • Experience of managing a process to deliver results, ideally in a dropship /3rd party related environment
  • Ability to effectively communicate at all levels across the business
  • Ability to build and maintain strong working relationships with customers and stakeholders
  • Excellent presentation and organisational skills
  • Critical Path and Efficient Planning Techniques

About Matalan

Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is proud to serve its customers excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 15,000 employees, working here is exciting, challenging, and above all fun! As part of the Matalan family, you can expect some great benefits and the opportunity to be part of our exciting vision - to become the UK’s most trusted value retailer. This is Retail Made Real.

Matalan value diversity and don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to being an equal opportunities employer and encourage applications from all communities.

Matalan wants to see every candidate performing at their best throughout the application and interview process and ultimately, in their role. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.