Logistics Supplier Coordinator


Job Details


Liverpool Head Office

Contract Type


Working Pattern

Full Time


Competitive salary plus benefits

Closing Date

30/09/2021 11:00

About The Role

This is a new and exciting role working directly with the Head of Logistics, as part of our wider Logistics team.

If you're looking for a role that can combine your analytical skills, negotiation skills and a passion for building relationships - this could be the perfect opportunity for you! 

Reporting to the Head of Logistics, you'll be accountable for all 3rd party supplier contracts, building and maintaining strong working relationships to ensure they consistently deliver to our requirements.  

As the Logistics Supplier Coordinator, you'll be responsible for the end to end delivery of the 3rd party contracts including renewal and extension and will partner with a variety of business support functions.

Your responsibities will include:

  • Establish and maintain supplier relationships by serving as a single point of contact for contractual matters
  • Responsible for managing 3rd party contracts without supervision, adapting plans to address any operational challenges by ensuring regular and effective contact
  • Accountable for monitoring the performance of SLAs and adherence to the contract of each of the 3rd parties. Reviewing and adapting when required to ensure contracts are fit for purpose and continue to drive the quality and value we seek.
  • Weekly and period reviews with 3rd parties reviewing the forecasting volumes
  • Analysing reports and BI to make decisions and action.
  • Deal with any queries raised in a timely manner, complete reconciliation of invoices on a monthly basis
  • Manage record keeping for all contract-related correspondence and documentation
  • Lead on creating, and managing 3rd party contracts using Matalan’s standard terms as a template. Reviewing and defining any changes to ensure fit for purpose.
  • Be part of the negotiations for supplier contracts, influencing processes to ensure that they meet the requirements of Matalan
  • Ensure all non Matalan contracts comply with company standards and policies
  • Advise and support the Head of Logistics and procurement team on commercial best practices
  • Optimise revenue by ensuring that all 3rd party contracts are maximising opportunities to support the business
  • Review working practises and make recommendations in line with best practise for efficiency of working and cost saving initiatives
  • Lead on any 3rd part meetings, ensuring that all collateral, presentations and documents are completed prior to any meetings.
  • Liaising with the Logistics stakeholders and other business areas, including Customer Service, Central Operations Team (Retail and Logistics) and Ecommerce Trading Team.

About You

  • Experience in a fast paced retail environment
  • Ability to build and maintain relationships with 3rd party suppliers
  • Strong negotiation skills and commercially astute
  • Prioritising and planning skills to organise an prioritise workload and tight deadlines
  • Influencing & Negotiation
  • Communication & Listening
  • Teamwork
  • Personal Effectiveness

About Matalan

Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is proud to serve its customers excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 15,000 employees, working here is exciting, challenging, and above all fun! As part of the Matalan family you can expect some great benefits and the opportunity to be part of our exciting vision - to become the UK’s most trusted value retailer. This is Retail Made Real.
Matalan value diversity and don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to being an equal opportunities employer and encourage applications from all communities.

Matalan wants to see every candidate performing at their best throughout the application and interview process and ultimately, in their role. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. 



Your place in our world

Head of Logistics
Logistics Supplier Coordinator