QA Technologist - Homeware

Liverpool

Job Details

Location

Liverpool Head Office

Contract Type

Permanent

Working Pattern

Full Time

Salary

Depending on experience

Closing Date

25/06/2021 11:00

About the Role

We’re looking for a QA Technologist to join the Technical Services team here at our Knowsley Head Office. As a QA Technologist you will work closely with the buying teams to develop and update our products to ensure that product is for purpose and complies with all current legislation, setting and maintaining quality standards to ensure all our products provide excellent value for money to our members.

  • Be responsible for inherent quality of Homewares, Electrical and Toy products 
  • Able to use all QA systems effectively 
  • Setting of quality standards and specifications to ensure that Matalan achieves the goal of delivering outstanding value to our customers.
  • Ensure product performance requirements are established and maintained through supplier education, testing and monitoring. 
  • Keep up to date on necessary testing and legal labelling requirements as applicable so products comply with European/British Standards and all statutory instruments.
  • Resolve customer services/legal department/store and Trading Standards issue when they arise.
  • Agree manufacturing methods that are achievable in bulk production and result in a product that will perform to all requirements after purchase.
  • Apply the most appropriate method of communication with our global supplier base so they clearly understand Matalan’s requirements, showing initiative and creative thinking where necessary to solve problems.
  • Be commercially aware, show good risk analysis and understand the implications (to others and the business) of actions taken.
  • Keep detailed and accurate records of all communications in an orderly fashion within the data base.
  • Undertake supplier visits when possible to improve quality standards, build better working relationships and increase personal knowledge of manufacturing capabilities/developments.
  • Build positive and effective relationships with buying teams, DC’s, Merchandisers, Returns, Customer Services, Legal Department.
     

About You

  • Experience within electrical product areas and toys would be preferred but not essential
  • Suitable Experience within a QA function from either a manufacturing or retail environment
  • Excellent communicator
  • Good organisation skills
  • Creative and innovative
  • Must be able to work independently, using their own initiative.
  • Strong level of computer literacy
  • Show tenacity and a drive to get to the bottom of problems
     

About Matalan

Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is proud to serve its customers excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 11,000 employees, working here is exciting, challenging, and above all fun! As part of the Matalan family you can expect some great benefits and the opportunity to be part of our exciting vision - to become the UK’s most trusted value retailer. This is Retail Made Real.
 
Matalan value diversity and don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to being an equal opportunities employer and encourage applications from all communities.

Matalan wants to see every candidate performing at their best throughout the application and interview process and ultimately, in their role. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.