UX Designer


Job Details


Liverpool Head Office

Contract Type


Working Pattern

Full Time


Competitive plus benefits

Closing Date

13/10/2020 22:45

About Us

We’re Matalan! You may know us from one of our 232 UK retail stores but over the last 18 months, we’ve experienced exceptional digital growth. We’ve invested in doubling the size of our award-winning e-commerce team and have an exciting opportunity for a talented UX designer to join us.

Based out of our head office near Knowsley, you’ll join a passionate multi-disciplinary UX team as we strive to create a world-class shopping experience for over 12 million active online customers.

About The Role

As a UX designer at Matalan, you’ll spend your time working to understand our customers and lead a user-centred design process to solve some of the biggest challenges in retail. We’re looking for someone with a practiced and fluent approach to problem solving, who’s comfortable in the face of big ambiguous problems.

You’ll take full advantage of our purpose-built and state-of-the-art UX lab, working with a dedicated research team to uncover insight and identify user needs.

You’ll be familiar with a lean, fast-paced and iterative process — comfortable forming hypotheses, articulating problem statements and generating proto-personas.

You’ll facilitate collaborative, cross-functional workshops to explore a variety and volume of design solutions, backed by insight and data.

You’ll collaborate with our Experimentation team to test your riskiest ideas and refine your assumptions through the design of A/B tests and other experiments.

You’ll be comfortable prototyping at a range of fidelity, from pen and paper sketches to fully interactive, animated prototypes built with the latest tools.

You’ll bring your ideas to life through expert visual and UI design, which you’ll also utilise to shape the design direction for matalan.co.uk and evolve our existing style guide for both our website and mobile app.

About You

  • You are a naturally curious and a tenacious problem solver.
  • You have a team-oriented style, open to new ideas and to diverse opinions.
  • You are clear and passionate when it comes to articulating your design rationale to stakeholders. You know how to tell a great story.
  • You’re self-motivated, self-accountable and outcome-focused.
  • You’ve had exposure to A/B and multivariate testing.
  • You can share an awesome portfolio that tells the story of your design thinking.



Your place in our world

UX Manager
UX Designer