Packaging Administrator


Job Details


Liverpool Head Office

Contract Type


Working Pattern

Full Time


National Minimum Wage plus Benefits

Closing Date

21/02/2020 17:00

About the Role

Join one of the UK’s most renowned retailers in our Packaging department as a Packaging Admin.  Apply now and become part of the family.

As a Packaging Administrator, you’ll support on all administrative tasks required to ensure the smooth running of the Packaging Team.

Your responsibilities will include:

  • Responsible for keeping the bespoke in-house ordering system fully up to date, setting up customer accounts and dealing with customer service queries
  • Liaise with nominated print partners and the Buying Teams to help manage production, ensuring all deadlines are met.
  • Work closely with the Packaging Buyer to develop and maintain excellent working relationships across the whole Sourcing team, wider company and external partners.
  • Manage own workload effectively to meet timescales, regularly reviewing and communicating at all times to manage the statuses of jobs and critical paths.
  • Provide feedback when required and manage issues that arise from Matalan’s nominated Ticket/Label suppliers to maintain the agreed KPI’s and service agreements.
  • In collaboration with the Creative Packaging, Buying & Merchandising teams understand ongoing packaging requirements, to manage workflow and deadlines and to ensure work is within set company brand guidelines.

About You

  • Experience within a administrative role
  • High level of communication skills, both written and verbal
  •  Excellent time management and organisational skills
  • High level of attention to detail and accuracy
  • Ability to work well under pressure
  • Able to build strong and effective relationships, both internally and externally

About Matalan

Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is proud to serve its customers excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 15,000 employees, working here is exciting, challenging, and above all fun! As part of the Matalan family you can expect some great benefits and the opportunity to be part of our exciting vision - to become the UK’s most trusted value retailer. This is Retail Made Real.

Matalan value diversity and don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to being an equal opportunities employer and encourage applications from all communities.

Matalan wants to see every candidate performing at their best throughout the application and interview process and ultimately, in their role. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.



Your place in our world

Packaging Buyer
Packaging Administrator