Business Change Lead


Job Details


Liverpool Head Office

Contract Type


Working Pattern

Full Time


Depending on experience

Closing Date

25/12/2019 12:00

Why Matalan?

With a vision to be the most trusted retailer of family value, we make sure our employees and customers are at the heart of everything that we do. We have an exciting opportunity to join us as Business Change Lead.  

Reporting to the Senior Business Change Lead, you will use the Matalan Business Change Framework and Toolkit to ensure change activities are delivered effectively.  You will ensure business areas and colleagues impacted by change are prepared for the transition and any new ways of working are adopted and sustained, enabling us to realise the benefits of change initiatives.

This is an amazing opportunity to make a real difference to how  we move our approach to Business Change forward and we are looking for a team player that has an understanding of the change process and how people adapt, as well as being an effective problem solver that can influence a variety of audiences.

About the role

  • Work with the PM & BA to ensure the Matalan Business Change Framework and tools are utilised effectively, play your role in challenging none adherence, highlighting and escalating risks
  • Drive continuous improvement within the Matalan Business Change framework ensuring it’s always fit for purpose whist Improving the organisational understanding and knowledge of Business Change
  • Assess a  functions capacity for change through conversations/ surveys, highlight risks and work with the project team and functional leaders to address
  • Set up and lead the Change Networks including Change Champions
  • Support  key stakeholders through change helping to transition accordingly to the new ways of working
  • Work  in close partnership with the Training / Communications teams to ensure that the Training / Comms plans are delivered
  • Support and measure transition to BAU through business readiness activities,  reporting on findings and working alongside leaders to address issues
  • Drive adoption ensuring new target behaviours are delivered, owned and sustained
  • Work collaboratively with Benefits Realisation Manager to ensure that risks are highlighted and ensure mitigating actions are identified and managed

About You

  • Team player able to work collaboratively with others and be able to establish and maintain strong and effective relationships in order to influence others and move towards a common goal
  • Exceptional communication skills, both written and verbal with the ability to clearly articulate messages to a variety of audiences
  • Organised with a natural inclination for planning
  • Effective Problem solving skills
  • Experience and knowledge of change management principles, methodologies and tools
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Relevant Business Change qualification desirable, but not essential

About Matalan

Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is proud to serve its customers excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 15,000 employees, working here is exciting, challenging, and above all fun! As part of the Matalan family you can expect some great benefits and the opportunity to be part of our exciting vision - to become the UK’s most trusted value retailer. This is Retail Made Real.

Matalan value diversity and don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to being an equal opportunities employer and encourage applications from all communities.

Matalan wants to see every candidate performing at their best throughout the application and interview process and ultimately, in their role. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.



Your place in our world

Senior Business Change Lead
Business Change Lead