Business Travel Administrator - 32.5 hours


Job Details


Liverpool Head Office

Contract Type


Working Pattern

Part Time


Dependent on experience

Closing Date

13/12/2019 12:00

About the Role

An opportunity has arisen to join the Team here at Matalan as a Business Travel Administrator. As a Business Travel Administrator you will work within the travel team in providing support and assistance to business travelers within Matalan.

This is a part time role working 32.5 hours. Hours and days are negotiable.

  • Taking enquiries over the phone and also via e-mail regarding business travel arrangements
  • Booking a wide variety of business travel requirements including flights, hotel, car hire, rail, transfers, ensuring within current travel policy and at the most cost effective price
  • Amending existing bookings, re-issue and perform re-calculations of international and domestic travel if booking arrangements change.
  • Offering excellent customer service, building a rapport with your internal customers

About You

  • Experience of working within the travel industry
  • Experience using the Galileo and Evolvi systems or similar
  • Time Management and organisational skills
  • Strong attention to detail
  • Proven ability to work well under pressure and change
  • Strong team player
  • Enthusiastic and energetic
  • High degree of personal drive
  • Outstanding customer service skills

About Matalan

Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is proud to serve its customers excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 15,000 employees, working here is exciting, challenging, and above all fun! As part of the Matalan family you can expect some great benefits and the opportunity to be part of our exciting vision - to become the UK’s most trusted value retailer. This is Retail Made Real.

Matalan value diversity and don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to being an equal opportunities employer and encourage applications from all communities.

Matalan wants to see every candidate performing at their best throughout the application and interview process and ultimately, in their role. We therefore encourage you to inform us of any reasonable adjustments you might need to enable this.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.