HR Co-ordinator - Shared Services


Job Details


Liverpool Head Office

Contract Type


Working Pattern

Full Time


Competitive Salary plus Benefits

Closing Date

04/10/2019 11:15

Why Matalan?

Matalan are a £1bn multi-channel retail business with huge ambitions, and it’s these ambitions and the people behind us that make us who we.  Our HR Co-ordinators provide a proactive and professional service to the Retail & Logistics functions, combining general HR administrative duties with project work to continuously improve the Shared Services delivery to our internal customers.

Learning from our team of experienced HR Advisors & Business Partners, you’ll develop your general ER & HR knowledge, taking responsibility for your own workload of short and long term sickness, AWOL and long term absence cases.

About the Role

  • Provide a speedy and efficient service to the HR Advisors, Business Partners and Shared Service HR Manager in response to all HR queries and administrative tasks on a daily, weekly and monthly basis.
  • Support the HR Advisors in providing HR Advice to Store and Logistics Management teams.
  • Maintain all tracking databases including ER, flexible working, long term sick, recruitment, leavers and right to work, alongside the HR Administrators.
  • Maintain change of details processes, producing standard letters and keeping the HR Advisors & Payroll Team fully informed of all changes.
  • Support Logistics Management by attending meetings at the Distribution Centre during weekend and evening shifts and being part of an on-call rota (Saturday) to support Retail Management teams.
  • Provide administrative support to all Logistics & Retail teams to ensure that paperwork relating to disciplinary matters is produced in a timely and accurate manner, including invite letters, outcome letters and minutes of meetings.
  • Provide support to Managers and their teams at investigatory hearings i.e. disciplinary and grievance.
  • Provide and maintain monthly HR statistics including absence, disciplinaries, probationary reviews, turnover/retention and recruitment.
  • Arrange and conduct exit interviews for Logistics and Retail employees as required.
  • Undertake ad hoc project work as and when required.


  • Up to 25 Days holiday (Pro Rata)
  • 20% Staff discount
  • Our Family Extras Scheme
  • Pension Scheme

Working hours

8.30am – 5pm

About You

To find the best people for our HR Shared Services team, we’d like you to have the following...

  • Experience of working in a similar HR environment, ideally within a Retail, Logistics or Shared Service department
  • Solid administration experience & strong IT skills, in particular Word, Excel and PowerPoint
  • Strong customer service skills
  • Good level of commercial awareness
  • Ability to work as part of a fast paced team to tight deadlines
  • High level of attention to detail and accuracy

This is your opportunity to be part of our exciting vision - to become the UK’s most trusted value retailer. This is Retail Made Real.

About Matalan

Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is a family retail business that is proud to serve its customer excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 15,000 employees, working here is exciting, collaborative, challenging, and above all fun!  As part of the Matalan family you can expect some great benefits and the opportunity to be part of our exciting vision - to become the UK’s most trusted value retailer.  This is Retail Made Real.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.



Your place in our world

HR Advisor - Shared Services
HR Co-ordinator - Shared Services