Business Analyst


Job Details


Liverpool Head Office

Contract Type


Working Pattern

Full Time


Depending on experience

Closing Date

08/09/2019 11:00

About the Role

We’re looking for an eCommerce Business Analyst to join the team here at Matalan. As a Business Analyst you will support both the Product Owner and cross-functional Delivery Team in clarifying the business and customer value of all initiatives within the roadmap/backlog, as well as assisting with the creation of detailed user stories to clarify exactly what the team needs to deliver to realise the value outlined by the Product Owner.

You will also manage the definition and implementation of any business process changes which are required off the back of the customer journey changes made by the cross-functional Delivery Team, working with stakeholders across the business to ensure they are efficiently embedded.

  • Work with the Product Owner and other subject matter experts to define the requirements (user stories)
  • Work with the QA and the cross-functional Delivery Team to validate the acceptance criteria and modify/split requirements as appropriate and participate in estimation and iteration planning sessions
  • Work with other teams to understand and define end to end or integration requirements across more than one team and systems as well as other systems as required
  • Ownership of all requirements to be built by the team, presentation of the stories and journeys and facilitation of requirements workshops
  • Assists in operational rollout and support.
  • Relationship management with the POs, SMEs and Stakeholders
  • Supporting the team to Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal
  • Supporting the team to improve the productivity of the teams in any way possible
  • Assisting the Product Owner to maintain and prioritise the backlog.     
  • Ensure Requirements (User Stories) align to Strategic Initiatives
  • Working in a pseudo Product Owner capacity when the Product Owner is unavailable

About You

  • Have some familiarity with the technical aspects of software development, including a knowledge of testing (System, Unit, Integration, Interface)
  • Experience and knowledge of eCommerce systems and trading activities
  • An understanding of data modelling
  • Have exceptional listening, written and verbal communication skills
  • Proven experience of working with Agile practices

About Matalan

Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is a family retail business that is proud to serve its customer excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 15,000 employees, working here is exciting, collaborative, challenging, and above all fun!  As part of the Matalan family you can expect some great benefits and the opportunity to be part of our exciting vision - to become the UK’s most trusted value retailer.  This is Retail Made Real. 

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.