Retail Operations Administrator


Job Details


Liverpool Head Office

Contract Type


Working Pattern

Full Time


National Minimum Wage

Closing Date

02/08/2019 11:00

About the Role

We are currently looking for a Retail Operations Administrator to join team here at Matalan. As the Retail Operations Administrator you will support the retail team in delivering administrative tasks in-line with operational needs, supporting the ‘Matalan Way’, making sure consistency of administration is achieved across all areas.

  • Review end to end compliance across Retail areas and feed back results
  • Review Area Store Manager rotas and highlight anomalies
  • Collate holidays for Store Managers on each area
  • Control and track Store Manager absence across areas
  • Complete attendance, travel arrangements and trackers for national meetings and projects when required
  • Complete expenses for Area Managers
  • Complete a national Your Voice quarterly newsletter
  • Collate recognition across areas – employee of the month etc.
  • Track Big Thank You spend by area for tax purposes
  • Support in the two way communication between the Area Managers/Stores and Head Office
  • Support other functions of the Retail Ops team when necessary
  • Use you own initiative to make sure any tasks are delivered within in set timescales
  • Support Area Managers in ad hoc requests in line with the ‘Matalan Way’

About You

  • Experience of working in a busy retail environment
  • Strong verbal and written communication skills
  • Strong customer service skills
  • Strong IT skills, in particular Excel, Word and PowerPoint
  • Experience of delivering to tight deadlines
  • Strong attention to detail
  • Experience of dealing with confidential matters
  • Strong organisational skills

About Matalan

Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is a family retail business that is proud to serve its customer excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 15,000 employees, working here is exciting, collaborative, challenging, and above all fun!  As part of the Matalan family you can expect some great benefits and the opportunity to be part of our exciting vision - to become the UK’s most trusted value retailer.  This is Retail Made Real. 

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.