Retail Productivity Assistant


Job Details


Liverpool Head Office

Contract Type


Working Pattern

Full Time


Competitive Salary plus Benefits

Closing Date

01/03/2019 12:00

About the Role

As a Productivity Assistant you will provide support to the Retail Projects Manager in delivering continual retail efficiency improvements. You will spend time in stores to analyse current business processes to identify best practice and potential cost and time saving efficiencies, documenting current and advised ways of working for assessment.

  • Continually identify and document the best `Matalan Way` of completing all required in-store business tasks.
  • Capture the most cost effective processes and procedures  - whether this is to be completed in store or if it requires upstream cross functional business change
  • Proactively seek improved ways of working and actively encourage beneficial change
  • Establish and set up any trials in order to further validate any efficiency saving
  • Collate relevant statistics in presentation format in order to support either a continuation of the trial or rollout
  • Effectively measure any individual activity that takes place in store to understand and map the full end to end process involved.
  • Communicate with stakeholders to ensure buy in to any trials / testing
  • Ensure that all company policies and procedures are adhered to.
  • Implement any new key business initiatives

About You

  • Experience of working in a busy retail environment
  • Strong verbal and written communication skills
  • Strong customer service skills
  • Good IT skills, in particular Microsoft Office
  • Experience of working to tight deadlines
  • Strong attention to detail
  • Proactive and capable of using own initiative
  • Ability to demonstrate flexibility towards demanding and varied workload

About Matalan

Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is a family retail business that is proud to serve its customer excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 15,000 employees, working here is exciting, collaborative, challenging, and above all fun!  As part of the Matalan family you can expect some great benefits and the opportunity to be part of our exciting vision - to become the UK’s most trusted value retailer.  This is Retail Made Real. 

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.