Delivery Manager - ecommerce


Job Details


Liverpool Head Office

Contract Type


Working Pattern

Full Time


competitive plus benefits

Closing Date

27/05/2022 11:00

About the role

Our ecommerce team are currently looking for a Delivery Manager to drive our platform changes; ensuring they land on time and are fit for purpose.

​Blending both iQ and eQ to solve problems in the Delivery Manager role, you’ll be passionate about maximising value for Matalan’s customers and internal users, delivering exceptional solutions using different methodologies.​

This is a really exciting time to join Matalan’s ecommerce team as there’ll be exposure to large transformation programmes where you’ll be coordinating internal and external parties and ensuring the change lands efficiently. You’ll also have the autonomy to challenge, understand and enhance the solutions being delivered.


As the Delivery Manager, you’ll be responsible for:

  • Working across all Matalan business areas to proactively communicate the what, when and why of E-Commerce changes​
  • Building strong relationships with key internal and external parties to coordinate roadmaps and delivery of changes across BAU and large transformation programmes​
  • Being responsible for the definition of delivery, building, prioritising and maintaining backlogs, refining them regularly with the support of the Product Management team​
  • Working in a truly omni-channel environment across online and offline to manage delivery into the business across multiple channels
  • ​Proactively identify obstacles, risks and issues that may impede the team and work with all required stakeholders to remove them​

About the benefits

  • 25 days holiday plus bank holidays
  • Hybrid working, 3 days in the office, 2 days at home 
  • 20% discount in-store and online 
  • Private Healthcare 
  • Group Life Assurance 
  • Early Finish Friday (3 pm)
  • Flexible working hours 
  • Training, development, and support tools through a variety of channels thanks to our Talent Development team - including managerial masterclass to achieve your team goals and objectives 
  • Onboarding scheme 

About you

  • Recent experience in a similar delivery/product/project role​
  • Strong experience working with 3rd parties in a delivery capacity
  • Understanding of product development & agile principles​

About Matalan

Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is proud to serve its customers excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 11,000 employees, working here is exciting, challenging, and above all fun! As part of the Matalan family, you can expect some great benefits and the opportunity to be part of our exciting vision - to become the UK’s most trusted value retailer. This is Retail Made Real. 

Matalan are committed to being an equal opportunities employer and encourage applications from all communities. 

We encourage you to inform us of any reasonable adjustments you might need to enable you to perform at your best throughout the application and interview. 

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.