HR Admin Apprentice


Job Details


Liverpool Head Office

Contract Type


Working Pattern

Full Time


£13,822.90 Year 1, NMW for age Year 2

Closing Date

31/05/2022 22:45

About the Role

We've got a super exciting position to join our HR team here at Matalan's Head Office.

Supporting the HR Business Partner, in this role you will provide a proactive and professional HR service to functions across the business in line with Group Policy and HR Strategy.

Through advising and coaching techniques, you will upskill managers in all aspects of performance and absence management, career development and employee engagement, working closely and collaboratively across other HR teams such as Talent, Shared Services & Reward.

Your Responsibilities:

  • Support the HR Business Partner and Head of HR – to deliver the HR strategy across head office functions
  • Build strong relationships and credibility with Line Managers and Heads of Function through mutual trust and respect
  • Improve line manager capability through coaching and advising, providing accurate advice and guidance on all aspects of managing people
  • Build a strong knowledge of Employment Law in order to provide relevant advice to line managers and minimise business risk
  • Management of all Employee Relations cases, with support from HR Business Partner where appropriate, coaching and guiding line managers to resolution
  • Encourage and guide Line Managers to build a high performance culture through regular feedback and coaching of their teams, supporting personal development and managing underperformance
  • Implement HR policies, practices and procedures, incorporating best practice and legislative requirements to drive the business forward and develop initiatives to address current and potential issues.
  • Use external network and research to inform new ways of working and new projects/initiatives
  • Be a role model for the Matalan Values and challenge Line Managers to do the same
  • Work with Line Managers to proactively manage and retain talent, identifying risks and proposing solutions
  • Work closely with the Talent AttractionTeam in the recruitment and selection of new people, using our internal talent pool and succession plans to fill roles with the best people
  • Work collaboratively with Finance to ensure salary budgets are maintained, whilst achieving the best outcome for the business
  • Support on HR/business projects
  • Support Organisational Design changes, advising and coaching managers through consultation processes
  • Support at callibration meetings and  Management Information preparation
  • Ensure all HR Admin for Head Office colleagues is processed, including changes to terms and conditions, maternity, probation, etc, either via HR Shared Services or own workload
  • Creation and maintenance of organisational structure charts 

About You

  • Minimum 5 GCSE grades A-C / 9–5 including Maths and English
  • Previous Level 3 qualification (A-Levels or equivalent)
  • Excellent interpersonal skills, with the ability to communicate confidently at different levels
  • Able to work independently.
  • Strong Microsoft Office skills
  • Self motivated with great organisational skills
  • Commited to achieving a HR qualification via an apprenticeship



About Matalan

Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is proud to serve its customers excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 15,000 employees, working here is exciting, challenging, and above all fun! As part of the Matalan family you can expect some great benefits and the opportunity to be part of our exciting vision - to become the UK’s most trusted value retailer. This is Retail Made Real.

Matalan value diversity and don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We are committed to being an equal opportunities employer and encourage applications from all communities.

Matalan wants to see every candidate performing at their best throughout the application and interview process and ultimately, in their role. We, therefore, encourage you to inform us of any reasonable adjustments you might need to enable this.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Your place in our world

HR Business Partner
HR Admin Apprentice